When water floods your home unexpectedly, every second counts. Whether it’s from a burst pipe, a heavy storm, or a failed appliance, the damage can spread fast—so knowing what to do first makes all the difference. At QCI, we’ve been helping homeowners across Naples, Marco Island, Bonita Springs, Estero, and Golden Gate with professional water removal and restoration services for years. Here’s what to do if disaster strikes, and how to protect your home and health from further harm.
Step 1: Ensure Safety First
Before anything else, make sure you and your family are safe. Standing water could hide electrical hazards or sharp debris. If the water level is high or the source is unknown, shut off the electricity from your home’s main breaker (only if safe to do so) and avoid entering the affected area. If there’s any doubt, wait for professionals like us to assess the situation.
Step 2: Stop the Source of Water
If the water is still coming in, act quickly to stop it. This could mean:
- Turning off the main water valve (if it’s a pipe burst)
- Sealing off a window or door (if stormwater is the cause)
- Unplugging or turning off the faulty appliance
If you’re unable to stop the flow or aren’t sure where it’s coming from, call QCI right away. We’re available 24/7 for emergency water extraction throughout Naples, Bonita Springs, and Marco Island.
Step 3: Call a Professional Water Removal Company
This is not the time for DIY. Water damage spreads fast and can lead to mold in as little as 24–48 hours. The sooner you contact experts like QCI, the better your chances of minimizing damage.
We use commercial-grade pumps, vacuums, and drying equipment to remove water fast and completely. Our licensed team also inspects for hidden water under flooring, behind walls, and in crawl spaces—spots where mold loves to grow undetected.
Don’t wait—if you’re in Naples, Estero, Golden Gate, or nearby, we’re just a call away.
Step 4: Document the Damage
If it’s safe, take photos or videos of the damage. This is important for your insurance claim and can help speed up the process. Capture:
- Where the water came in
- Damaged furniture, flooring, and walls
- Any electronics or appliances affected
QCI works with most insurance companies and can help you navigate your claim with less stress. We also provide detailed reports and assessments that your insurer may request.
Step 5: Start Drying Immediately
Once water is removed, the next step is thorough drying. Our team uses high-powered air movers and dehumidifiers to dry the space completely. We also check humidity levels using moisture meters to ensure there’s no lingering moisture that could lead to mold growth or structural issues.
If you try to do this with household fans or open windows, you’ll only dry the surface—leaving trapped moisture to rot your subfloors and drywall.
Step 6: Mold Inspection & Prevention
Even after the water is gone, the job isn’t over. Florida’s humid climate, especially in coastal towns like Bonita Springs and Marco Island, makes homes vulnerable to mold after water damage. At QCI, we use infrared cameras and moisture-detection tools to find areas where mold might be forming—even behind walls or under tile.
We also offer chemical-free mold remediation, using green technology like hydroxyl generators, which are safe for your family and pets.
Why Choose QCI?
QCI is based in Naples, Florida, and we’ve been a trusted name in emergency restoration services for over 28 years. We’re known across Collier County and Lee County for our expertise in water extraction, mold remediation, and full restoration services.
We serve:
- Naples
- Bonita Springs
- Marco Island
- Estero
- Golden Gate
- North Naples
- Vineyards
- Lely
Whether your emergency happens in the middle of the night or on a weekend, we’re here for you—ready to respond 24/7.
Contact Information
📍 QCI – Naples, Florida
📞 Call 24/7: (239) 777-2875
🌐 Website: https://qci-online.com
📧 Email: info@qci-online.com
Don’t Wait—Get Help Now
If your home has been hit by unexpected water damage, don’t wait for it to get worse. The longer water sits, the more damage it does—and the more expensive the repairs become.
Call QCI now for fast, professional water removal in Naples, Marco Island, Bonita Springs, and beyond. We’ll help you get your home back to normal—safely, quickly, and with care.