If you’ve just walked into your basement and found it under water, you’re not alone. In Estero and nearby coastal areas like Bonita Springs, Naples, and Marco Island, flooding is a common problem—especially after heavy rain or plumbing failures. When this happens, time is critical.
Here’s what to do first if your basement is flooded, so you can protect your property, prevent mold, and avoid expensive repairs down the line.
Step 1: Stay Safe – Turn Off the Power
Before you do anything else, turn off the electricity if it’s safe to do so. Water and electricity are a deadly mix. If the breaker box is in the flooded area or you’re unsure how to handle it, wait until a professional arrives.
Next, avoid contact with the water until you know what kind of water you’re dealing with. Clean water from a burst pipe is less dangerous than floodwater contaminated with sewage or chemicals.
Step 2: Call a Professional Water Damage Restoration Company
This is not a DIY situation. Floodwater starts damaging your home within minutes, and mold can start growing in as little as 24 hours. Calling a licensed water damage restoration company like QCI ensures the water is removed fast, and all moisture is properly dried and treated.
We provide 24/7 emergency water removal in Estero, Bonita Springs, Naples, and surrounding areas. Our team arrives with professional-grade pumps, dehumidifiers, and thermal imaging cameras to assess hidden moisture.
Step 3: Stop the Source of the Water (If You Can)
If a broken pipe or appliance is the culprit, shut off the water supply immediately. This step is crucial for minimizing the damage. If it’s due to heavy rainfall or storm surge, there may not be a source to shut off—but documenting the cause is still important for insurance purposes.
Step 4: Document Everything for Insurance
Take clear photos and videos of the damage before cleanup begins. This includes walls, flooring, furniture, and personal items affected by the flood. If you’re working with homeowners insurance, this documentation can speed up the claims process.
QCI can help you navigate the insurance claim side of things too. We’ve worked with insurers across Collier and Lee Counties and can provide moisture reports and restoration estimates as needed.
Step 5: Begin Water Extraction and Drying
Professional water removal is not just about removing visible water—it’s about getting your basement completely dry. At QCI, we use commercial-grade extraction tools, infrared moisture detection, and air movers to dry out your basement thoroughly.
Once the space is dry, we inspect for mold, especially behind walls and in porous materials like drywall and insulation.
Step 6: Sanitize and Restore
After the water is gone, we treat all surfaces to kill bacteria and prevent mold growth. If mold is already present, our chemical-free remediation methods use safe, eco-friendly hydroxyl generators that are pet- and people-safe—perfect for families in Southwest Florida.
We also offer full restoration services, from drywall replacement to flooring repairs.
Why Choose QCI?
- Locally based in Naples, FL
- Serving Estero, Bonita Springs, Marco Island, and all nearby areas
- 28+ years of experience
- 24/7 emergency response
- Mold and water removal specialists
- Fast, same-day mold lab results
- Eco-friendly, chemical-free remediation process
Proudly Serving:
- Estero, FL
- Naples, FL
- Marco Island, FL
- Bonita Springs, FL
- Surrounding areas in Collier and Lee Counties
Contact Us
QCI – Mold & Water Damage Experts
📍 Naples, FL
📞 (239) 777-2875
🌐 www.qci-online.com
Don’t wait—call QCI today at (239) 777-2875 if your basement has flooded in Estero or surrounding areas. We’re available 24/7 and ready to restore your home the right way—safely, quickly, and thoroughly.
