Privacy and Data Usage Disclosure

At QCI Online, we are committed to improving your experience on our website. To achieve this, we use Microsoft Clarity, a tool that helps us understand how visitors interact with our site. This allows us to refine our products, optimize our services, and enhance our advertising.

When you use our website, Microsoft Clarity collects and analyzes behavioral data such as:

• Session Replays: Reviewing how you navigate through our website to identify areas for improvement.
• Heatmaps: Understanding where visitors click, scroll, and spend the most time on a page.
• Behavioral Metrics: Analyzing website usage patterns to enhance usability.

By using this site, you agree to the collection and use of this data by us and Microsoft. For more details, refer to our Privacy Policy or visit the Microsoft Privacy Statement.

Through Microsoft Clarity, we collect information to:

• Improve website performance and functionality.
• Determine the popularity of our products and services.
• Enhance security and detect potential fraud.
• Develop targeted advertising campaigns to better serve you.

Microsoft uses first and third-party cookies and other tracking technologies to gather this data securely. All data is handled in accordance with Microsoft’s privacy standards, ensuring the highest level of protection.

For further information, please visit our Privacy Policy.

Our Privacy Policy has been updated to include details about how we use Microsoft Clarity. Here is the specific language included in our policy:

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

At QCI Online, we use Google Analytics to better understand how visitors interact with our website. This information helps us improve your experience, optimize our services, and ensure our content is meeting your needs.

Google Analytics gathers anonymous data, including:

• Page Views and Session Duration: To measure engagement with our website.
• Navigation Patterns: To analyze how visitors explore our pages.
• Traffic Sources: To identify how users find our website (e.g., search engines, ads, social media).

The data collected is used within our team to:

1. Enhance Website Performance: Identify areas for improvement and create a seamless browsing experience.
2. Refine Content: Determine which pages and services are most relevant to our audience.
3. Measure Marketing Effectiveness: Assess the success of our advertising and outreach efforts.
4. Support Business Growth: Make data-driven decisions to better serve our customers.

By using this website, you agree to the collection and use of data as described on this page. We use tools like Google Analytics and Microsoft Clarity to gather information about how you interact with our site, including page views, navigation patterns, and traffic sources. This data is used to improve our website’s performance, enhance your browsing experience, and refine our services. All data collected is anonymized and handled securely. If you have questions about our data practices, feel free to contact us directly.

When you submit a contact form on this website, QCI Online collects the information you provide, such as your name, email address, phone number, and any additional details included in your message. This information is used solely for the following purposes:

• To respond to your inquiry or request.
• To provide the services or information you have requested.
• To improve our customer service and communication processes.

Your submitted information may be accessed by QCI Online and any third-party service providers they hire to manage their website or communications. These parties are obligated to use your data only for the purposes outlined above and in compliance with applicable laws.

We retain your information only as long as necessary to fulfill your request or as required by law.

We are committed to protecting your information. Your details will not be sold, shared, or used for unrelated purposes without your explicit consent, except as required by law.

If you have any questions about how we handle your information, please feel free to contact us directly.